AI Receptionist / Calling agent
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Sections · 24 parts
Skyline Realty · buyer inquiry
Scene
Inbound call to Skyline Realty. Phone rings. Emma picks up instantly.
AI (Emma)
Thank you for calling Skyline Realty, this is Emma. How can I help you today?
Caller (Sarah)
Hi I was looking at one of your listings online, the property on 2847 Westwood Drive, is it still available?
AI (Emma)
Yes that property is still active. Are you looking to schedule a showing or did you have some questions about it first?
Caller (Sarah)
Both actually, I wanted to know a bit more about it and then maybe set something up.
AI (Emma)
Of course. What would you like to know?
Caller (Sarah)
How old is the house and has it been renovated recently?
AI (Emma)
The home was built in 1998 and went through a full kitchen and bathroom renovation in 2022. New flooring was also installed throughout the main level. Would you like me to email you the full property details and photos?
Caller (Sarah)
Yes please. It's sarah.jones@gmail.com
AI (Emma)
Got it Sarah. And can I get your last name?
Caller (Sarah)
Jones, Sarah Jones.
AI (Emma)
Perfect Sarah. Are you looking to buy this as your primary home or is this an investment?
Caller (Sarah)
Primary home, we are a family of four so we need the space.
AI (Emma)
Understood. That property has 4 bedrooms and a large backyard which sounds like a great fit. Are you currently working with one of our agents or is this your first time reaching out to Skyline Realty?
Caller (Sarah)
First time, I found you on Zillow.
AI (Emma)
Welcome. I am glad you reached out. Quick question, are you pre-approved for a mortgage or still in the early stages of your search?
Caller (Sarah)
We have a pre-approval letter, we are ready to move.
AI (Emma)
That is great to hear. Pre-approved buyers get priority scheduling with our agents. I have availability this Saturday at 11am or Sunday at 3pm for a showing. Which works better for your family?
Caller (Sarah)
Saturday at 11 works perfectly.
AI (Emma)
Confirmed. Saturday at 11am at 2847 Westwood Drive. Our agent Michael will meet you there. You will receive a confirmation text shortly with his contact number and the property address. Is there anything else you would like to know?
Caller (Sarah)
Actually yes, what is the asking price and is there any room to negotiate?
AI (Emma)
The asking price is $485,000. For specific questions about pricing and negotiation I will make sure Michael is fully prepared to discuss that with you on Saturday. He will have complete market data ready for your visit.
Caller (Sarah)
That sounds great thank you.
AI (Emma)
My pleasure Sarah. We look forward to meeting your family on Saturday. Have a wonderful day.